Ghirardelli Chocolate Sweetens The Bottom Line
When the StopWaste Partnership (Partnership) asked the Ghirardelli Chocolate Company to consider possible waste reduction projects, they found a willing partner. Ghirardelli had recently been purchased by Lindt & Sprungli, a Swiss chocolate manufacturer, whose philosophy was to be a company “that cares for the environment.” The accomplishments of Ghirardelli and the Partnership not only take good care of the environment but also help workers and significantly improve the company’s bottom line.

The challenge: Ghirardelli’s challenges were to eliminate the waste, product breakage, and high cost that resulted from transporting its preimum chocolate squares in cardboard boxes. Ghirardelli had been spending $520,000 a year on 580,000 cardboard boxes for internal distribution. The boxes would become soiled with use and so were thrown in the trash – resulting in an additional $2,700 spent on disposal. What’s more, the boxes tend to collapse when stacked, crushing the chocolate inside.

The Partnership team, led by Rory Bakke, assessed the company’s operation and identified reusable totes as a potential solution. The next steps were a cost-benefit analysis and a $75,000 grant that was provided to help offset the much larger intial corporate investment and get the project rolling. The reusable tote solution is allowing Ghirardelli to realize $1.95 million in net packaging reduction savings over the 5-year life of the project and prevent 350 tons of soiled cardboard a year. In addition, it means that workers are less likely to develop repetitive stress injuries from taping and opening cardboard boxes. As stated by the Planning Manager from Ghirardelli, “The reusable tote project was financially viable, improved product quality significantly, and provided a positive contribution to the community.”

To complete their waste reduction portfolio, the company also buys sugar and cocoa butter in bulk to cut costs and increase efficiency. Silos at the plant are filled directly by a tanker truck, eliminating all packaging. The company also recycles cardboard and scrap metal, composts chocolate hulls, and donates edible outdated chocolate.

The tools: Manufacturer waste reduction opportunities assessment, Cost-benefit analysis for upper management with 1.2-year simple payback, Vendor partnerships, Employee training.

Case Study information provided courtesy of StopWaste.Org

< previous | next >